Add your licence key
The key unlocks Pro. It is saved in the report, so everyone who opens the report gets the Pro version.
- Open the report in Power BI Desktop or the Power BI service, in edit mode.
- Select a Grafpoint visual and open Format visual.
- The Licence card is at the top. Paste the key from your email, starting with
LJ1. - The line under the field changes to "Licensed to" and your company. Save the report.
Yearly licences come with two keys
The first key runs for 60 days. When the 30-day refund period is up, we email the key for the rest of the year, which leaves you a month to swap it in before the first key stops. Paste it in the same way, in place of the first one, and save the report. Whole-organisation licences get the full-year key straight away.
The key is checked inside the visual
Nothing is sent to us when you paste it, and the visual never goes online. That is why it also works in Report Server, embedded reports and air-gapped networks.
If the line under the field says something else
| Not for this visual | The key is for another visual. Check which one you bought in the email. |
| Expired | Renewals send a new key, and a yearly licence sends its full-year key 30 days after payment. Paste the newest one. |
| Not a valid key | Part of the key is missing. Copy it again from the email, all on one line. |
Resend my key
Enter the email you bought with. If there is an order for it, we send the key again to that address.
Still stuck? Write to support@getgrafpoint.com. We answer within two working days.